Core Fragrance — Privacy Policy
Short version for customers: Your data is important to us. We only process data necessary for contract fulfillment, security, customer service, and (where permitted) for personalized advertising. You have comprehensive rights under the GDPR/FADP.
Datenschutzrichtlinie
Effective Date: [20.07.2025]
Last Updated: [31.05.2026]
At Kernduft, accessible from https://corefragrance.ch, the privacy of our visitors is one of our main priorities. This Privacy Policy document contains types of information that is collected and recorded by Core Fragrance and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@corefragrance.ch.
1. General Information
This Privacy Policy applies to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Core Fragrance. This policy is based on the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR).
2. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
3. Information We Collect
We collect personal information to provide and improve our services to you.
Account & Order Information: When you make a purchase or register for an account, we collect your name, email address, shipping address, billing address, phone number, and payment details (processed securely via our payment providers).
Communication: If you contact us directly via our Contact Form or email, we may receive additional information such as your name, email address, the contents of the message, and any attachments you send.
Automatic Data: Like most websites, we collect standard log files (IP address, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages). This data is not linked to personally identifiable information.
4. How We Use Your Information
We use the information we collect in various ways, including to:
Process, ship, and track your orders.
Communicate with you regarding your account or orders.
Understand and analyze how you use our website to improve our products.
Prevent fraudulent transactions and ensure the security of our site.
Send promotional emails (only if you have opted in).
5. Cookies and Web Beacons
Our website uses “cookies” to store information including visitors’ preferences and the pages on the website that the visitor accessed or visited.
Essential Cookies: Required for the shop to function (e.g., keeping items in your shopping cart).
Analytical Cookies: We may use tools like Google Analytics to understand traffic patterns.
Marketing Cookies: Used to show relevant ads.
Managing Cookies: You can choose to disable cookies through your individual browser options or via the cookie banner on our site.
6. Third-Party Service Providers
To operate our shop, we share data with trusted third parties:
Hosting: Our site is hosted by Hostinger. They may process server logs and technical data to ensure site stability.
Versand: We share your name and address with Schweizerische Post to deliver your orders.
Payments: Payment data is handled by secure third-party processors (e.g., Stripe, PayPal). We do not store your credit card details on our servers.
7. Data Transfer Abroad
As a Swiss company, your data is primarily stored in Switzerland or within the EU (via Hostinger’s servers). If data is transferred to a country without an equivalent level of data protection, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.
8. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by Swiss tax and commercial law (typically 10 years for order records).
9. Your Data Protection Rights
Under the FADP and GDPR, you have the following rights:
Right to Access: You can request copies of your personal data.
Right to Rectification: You can request that we correct any information you believe is inaccurate.
Right to Erasure: You can request that we delete your personal data under certain conditions.
Right to Withdraw Consent: If you gave us consent to use your data (e.g., for newsletters), you can withdraw it at any time.
To exercise these rights, please contact us at info@corefragrance.ch.
10. Contact Us
For any questions about this Privacy Policy, please contact: Kernduft Email: info@corefragrance.ch
Website: https://corefragrance.ch/contact/